Payment Policy
Payments & Security Deposits
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50% of the accommodation fee will be due at the time of booking to secure your reservation dates.
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The remaining amount will be due no later than 60 days prior to your check-in date.
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Security Deposit Required - 250 - 500 USD depending on unit and reservation days
Cancellation Policy
We understand that plans may change, so in the unfortunate event you should have to cancel your booking:
Short Term Policy (less than 28 days)
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Receive a full refund for bookings canceled at least 30 days before the check-in date, minus any payment processing and administration fees (approx. 10%).
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After that, guests can cancel up to 14 days before check-in and get a 50% refund.
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Cancellations within 14 days of the check-in date are non-refundable.
Long Term Policy (more than 28 days)
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Receive a refund for bookings canceled at least 60 days before the check-in date, minus any payment processing and administration fees (approx. 10%).
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After that, guests can cancel up to 30 days before check-in and get a 50% refund of the total booking price.
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Cancellations within 30 days of the check-in date are non-refundable.
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Ask about options of rebooking for other dates or if we are able to rent the full booking that was canceled, at the same rate, you will receive a refund less the payment processing and administration fees.